Customer Service

Ben May Main Library 701 Government Street Mobile, AL 36602 (251) 340-1535

August 05 2026

2:00:00 PM

Build the skills and confidence needed to succeed in today's workforce.

In partnership with Goodwill Gulf Coast, the Mobile Public Library's Connection & Business Center will offer a rotating series of career readiness workshops are designed to help job seekers, career changers, students, and individuals re-entering the workforce strengthen their employment skills and achieve their career goals. Participants will gain practical knowledge and hands-on guidance in areas such as resume development, interviewing techniques, career exploration, workplace communication, customer service, financial literacy, online job applications, employment assessments, and workplace success skills.

Workshops topics include:

Resume 2 Go (July 1 & August 26)
Interviewing Skills & Mock Interviews (July 8 & September 2)
Career Exploration & Virtual Career Headsets (July 15 & September 9)
Financial Literacy (July 22 & September 16)
Essential Skills: Keeping a Job, Life Skills & Emotional Intelligence (July 29 & September 23)
Customer Service (August 5 & September 30)
Completing Applications (August 12)
Online Assessments (August 19)
Dates and times are tentative and may be adjusted based on attendance and participant feedback.